Delivery & Shipping Terms
Delivery & Shipping Policy
Our endeavour is to ensure that your product reaches in the shortest possible time. Since, the products we deal in are tailor made for every customer as per their requirements; we have the below timelines in place to be followed at all times.
|Category||Product Type||Order ready time||Dispatch time|
|Eyeglasses||RX||2-4 Working days in Metro Cities||1-2 working days|
|Zero Power Glasses / Computer Glasses||No Power||2 Working days in Metro Cities||1-2 working days|
|Sunglasses||No Power||2 Working days in Metro Cities||1-2 working days|
|Power Sungalsses||With Power||2-4 Working days in Metro Cities||1-2 working days|
|Contact Lenses||With Power||3-4 Working days in Metro Cities||1-2 working days|
|Only Plastic Lenses||Available Power||2 Working days in Metro Cities||1-2 working days|
|Only Plastic Lenses||High No. Power ( RX – lenses)||2-4 Working days in Metro Cities||1-2 working days|
|Only Glass Lenses||Available Power||2 Working days in Metro Cities||1-2 working days|
|Only Glass Lenses||High No. Power ( RX – lenses)||2-4 Working days in Metro Cities||1-2 working days|
We can offer the above products a day before, but we prefer to take a little more time in ensuring that the product you have ordered goes through a stringent quality check. We care for your eyes and it is our duty to offer you with high quality optical products so that you can see the world’s beauty through our lenses.
Shipping Charges & Mode:
At Hanscolens, we always use the best whether it is the raw materials of eyeglasses or the courier or transport services for their delivery. All the products are shipped through DELHIVERY Courier Services.
We do charge minimum amount ( i.e. INR 50 ) from our customers for shipping currently for order value till 2499 , as the order value increases above 2499, we don’t charge any amount for shipping. As and when we wish to stop collecting shipping or delivery charges from the customer, we will inform the same at the time of booking or order placement to the customer.
Terms of Shipping & Reverse Pick up (in case of return of the order):
1) Though, DELHIVERY Courier Services covers most of pin codes of the country , if the delivery is not possible at the provided Pin Code, then customer will come to know about it at the time of order placing only.
2) Hanscolens.com will not be liable for any delays in delivery if the order has been dispatched from our office.
3) All the shipping for Hanscolens.com will be done by DELHIVERY Courier Services.
4) In case of reverse pick up ( return of the order ) , customer is requested to fill the reverse pick up form which they can collect it from our customer support team and then mail it to the mail id i.e. firstname.lastname@example.org
Restriction Applicable on Discount / Flash Sale
1.Maximum quantity of products allowed per user to shop during sale period is two.
2.All sale / discount pricing is applicable to customers only, any trader who buys during this offer will not be eligible for the discounts / sale prices.
3.Hanscolens reserves the rights to cancel the orders in case it finds out that the product is not bought by the end consumer.
- If the products bought under sale are returned, shipping charges will be not be refunded.